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Hitachi Travelstar E7K200 Data Recovery Details
Hitachi drives fail and the Travelstar E7K200 is no exception to this.
   
My old harddrive recently started making strange noises, and won't boot up anymore. I'm positive this is a physical problem with the harddrive. When I power on my computer, it makes a continous "click click click" noise, similar to the single "click" it makes when it first powers on but the noise keeps going like it's trying to do something but failing. My bios does not detect the drive anymore ... and when I unplug everything but the power cable going into the drive I still hear the "click click click" sound, which doesn't stop. I'm afraid the harddrive is toast which is fine, but I'd like to access a few files on there that didn't make the last backup It's a Hitachi(model Travelstar E7K200).
...John May
Birmingham
Hitachi DeskStar hard drive's have an alarming reputation for serious mechanical failure - the most notorious is known as the "DeskStar Click of Death". The Click-of-Death is characterized by a regular scratching noise punctuated by a click sound from the drive. Click of Death problems are among the most onerous to recover data from and we strongly recommend that you speak to one of our recovery specialists as soon as you suspect that your drive may be about to fail. The most common cause of the failure is the drive's Giant Magneto Resistive read / write heads in relation to the data stored on the hard media. This causes internal contamination which leads to the 'Click of Death' sound. If you attempt to boot up from such drive you would normally receive the error messages "Primary Master Hard Disk Fail", "No operating system found", "S.M.A.R.T. Capable But Command Failed" or some other PC or Mac boot failure message. It's critical at this point to stop reading from drive and bring it to our professional data recovery lab for a free diagnostics.. Any further attempts to read from these areas would shorten the drive's life and may result in further unrecoverable data loss.
 I have a Hitachi - Travelstar E7K200. A friend of mine has anold PC, running IBM PC-DOS 3.30, which has an oldhard disk of about 40 MB. Now he wants to transfer all the data from the old PC to a new one he bought! I took off the old hard disk from the old PC and I put it as a secondary master on the new PC but Windows didn't understood that the disk had data on it in fact they asked to format the disk!
..P June, Leeds, UK
If this is the case you can try to swap PCB from another Hitachi hard drive of the same model but the chances are close to zero for a data recovery. The donor board could "lock" itself causing a good working donor drive not to spin again. The problem is that logic board on modern hard drives are adapted to the head disk assembly it was manufactured with. In our data recovery lab we use specialised software and hardware to rebuild these adaptive parameters located in the hitachi hard drives NVRAM to make donor PCB fully compatible with failed drive.
As we have mentioned earlier the most common issue for Hitachi drives is a clicking or a knocking sound. The drive spins up and the head starts clicking from the start. Most often this a sign of bad heads on the hard drive and the drive needs a head assembly swap from a matching donor. Before doing any clean room work, it is very important to perform accurate diagnostics and eliminate a chance of possible firmware corruption that sometimes can also cause clicking on Hitachi hard drives. Hitachi laptop or ntebook drives, share some typical 2.5 inch HDD problems. One of the main issues is heads sticking to the disk platters surface. Heads are normally parked on the parking ramp outside the platters, but sometimes after a fall or abnormal termination they fail to return to their regular parking position and are left on the surface sticking to the platter surface. It is absolutely impossible to correctly release them without proper tools and experience. Don't attempt to open the drive by yourself - you could easily scratch the media and this will make all your data unrecoverable!
If you experience any of the symptoms described above with your Hitachi Travelstar E7K200 please call us on +44 (0) 2890 961976. If you hear your Hitachi Travelstar E7K200 hard drive making some other unusual noises please call us on +44 (0) 2890 961976.
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