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Western Digital WD5000AAJS Data Recovery Information
Western Digital drives fail and the WD5000AAJS is no exception to this.
   
A power failure two nights ago took it off line. I noticed the next morning as I scanned my Windows Explorer that it was not listed along with my other 2 disks. The blue light was flashing, which has happed in same circumstances before. Following the Lacie recommendations, I took it off line (turned the blue button off, unplugged the drive and removed the USB cord). I then reinstalled the drive power cord 1st followed by USB cord to Disk then to CPU. I did not plug the USB cord into the same port of the computer as it was prreviously plugged into. Since then the blue light is still flashing and I have no access to all my Photography including my main portfolio. Any help would be greatly be appreciated. It's a Western Digital, p/n: WD5000AAJS.
..M Davies, Durham, UK
When it comes to data recovery one of the most common problems Western Digital hard disks experience is burnt board (PCB).Western Digital manufactures a large portion of the world's hard disk drives. In recent years the company has broken ground in the storage industry with a number of innovations. In 2001, a series of ATA hard disk drives (Special Edition) with an 8MB cache buffer were released at a time when most hard drives ran with only a maximum 2MB of buffer. Then, in 2003, they launched the world's first 10,000RPM Serial ATA hard disk drive, The Raptor, a 36 GB unit with an access time of less than 6ms - followed soon after by a quieter 74GB version. Western Digital drives are vulnerable to overheating. Bad power supply unit's combined with a power surge is usually enough to damage micro chips on the electronics PCB and make the data inaccessible.
WD5000AAJS. If your drive suffers from an electronic failure then we can recover the data for you. In our data recovery lab we use specialised hardware systems to modify a new PCB electronic board and then use specialised software to rewite corrrect firmware modules to the hard drive. This Western Digital fix helps us recover a large precentage of these electronic damaged drives.Drive Western Digital - WD5000AAJS - I have an HP D51S Desktop,I get a short beep about every 20 sec once logged in & using the PC. Pc works fine but the beep is just ongoing. I have looked at the Beep codes & most are Bios or post boot codes.
..Pat Mullins, Belfast, Ireland
Western Digital drives have a tendency to sustain damage to the hard drive's firmware zone thus blocking access to the data on the hard disk. Typically, when the system is booting up, it will hang for a few seconds while the BIOS tries to find the volume. Even though the hard disk may or may not be recognised correctly (if at all) the drive's performance will slow dramatically before it the hard disk fails altogether, other failures include:
- It is not found in BIOS when you boot your computer.
- Identifies the hard drive as its factory alias (for example WDC ROM MODEL-HAWK)
- Shows up with wrong S/N (for example WDC-ROM SN# 254) or capacity,
- Identifies fine but fails to read any data or boot up operating system giving I/O device errors whenever you try to access the sectors on the hard drive.
If you attempt to boot up from such drive or read any data from it you would get "Primary Master Hard Disk Fail" or "No operating system found" or "S.M.A.R.T. Capable But Command Failed" or "Disk boot failure. Insert system disk and press enter", "Hard drive not recognized", "Drive Mount Failure" or some other hard drive boot error.
The Western Digital drive can spin up and the head starts clicking right from the beginning with a regular clicking sound . WD5000AAJS">More times than not this a sign of bad heads, if this is the case it is very important to perform accurate diagnostics and eliminate a chance of possible firmware corruption or PCB failure that sometimes could also cause clicking.
I have a problem with my Western Digital(model WD5000AAJS). The drive suffered a complete failure, when I boot system there does not seem to be any life in the hard drive.
..G Miller, Luton UK
WD5000AAJSHeads are normally parked on the parking ramp outside of the platters, but sometimes after a fall or abnormal termination they fail to return to their regular parking position and are left on the surface. Immediately after the motor stops spinning they stick to the ideally smooth surface and it becomes impossible to free them without proper tools and experience. Don't attempt to open the drive by yourself - you will damage the platters and this will make your data unrecoverable.
The last typical Western Digital hard drive issue applies also to all other hard drive makes and models, the problem is called bad sectors. After some period of time the platters were the data is located starts to degrade and bad sectors appear.
Whenever the hard drive attempts to read bad sectors it could start freezing, scratching, ticking and sometimes loud clicking. This leads to further damage to the surface and causes more data loss. As soon as you start experiencing such symptoms while reading important files, stop the drive immediately and consider sending it to a data recovery company like ourselves for a free diagnostic. Any further attempts to read the Western Digital drive would just add up to the problems and make more data unrecoverable. In our Data Recovery Lab we use expensive imaging tools that are capable of force reading bad sectors from Western Digital Hard Disks. This is usually the only way to effectively retrieve data from these Drives.
If you experience any of the symptoms described above with your Western Digital WD5000AAJS please call us on +44 (0) 2890 961976. If you hear your Western Digital WD5000AAJS hhard drive making some other unusual noises please call us on +44 (0) 2890 961976.
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